Financial Services Guide

The provider of the services described in this Financial Services Guide (FSG) is Stockbinge Pty Ltd (ABN: 54 672 177 347) (Stockbinge, we, us, our) as Authorised Representative (AR No 001309039 ) of Sanlam Private Wealth Pty Ltd (ABN: 18 136 960 775) (AFSL: 337927) (the Licensee).

Purpose of this Financial Services Guide

This FSG helps you understand and decide if you wish to use the financial services we offer. This FSG has been prepared to provide you with general information about the service we offer.

This FSG is an important document and contains information regarding:

• the financial services we are authorised to provide;

• who we are and how we can be contacted;

• who the Licensee is and how it can be contacted;

• how we (and any other relevant parties) are paid;

• details of any associations or relationships we may have with financial product issuers;

• details of any potential conflicts of interest;

• how we deal with complaints; and

• how we handle your personal information.

The Licensee is the authorising licensee for the financial services provided to you and is responsible for those services. The Licensee authorises, and is also responsible for, the content and distribution of this FSG.

How to contact Sanlam Private Wealth Pty Ltd:

Address: Level 7, 100 Collins Street, Melbourne, VIC 3000

Phone: +61 3 8640 5508

Email: amanda.roberts@privatewealth.sanlam.com.au

How to contact Stockbinge Pty Ltd:

Writing to our Office Address: Level 26, 360 Collins Street, Melbourne VIC 3000

Visiting our Website: https://www.stockbinge.com.au/

Phone: +61 3 8609 4895

Email: info@stockbinge.com.au

About us and the financial services we are authorised to provide to you

We are authorised to provide general financial product advice in relation to Securities, Debentures and Government bonds. We are authorised to provide these services and products to both retail and wholesale clients.

Who will provide the financial services to you?

Services are provided by qualified employees for and on behalf of Stockbinge.

How will the services be provided?

Upon becoming a client of Stockbinge, you will have access to online educational material and stock analysis reports where you will be taught about the financial markets.

We will provide you with general financial product advice through a number of means including:

• In Person

• Email / Website

• Facebook/Instagram/LinkedIn

We will only provide services to you, with your prior, informed consent. If you do not understand any of the information in this FSG, or have any other questions relating to the terms on which we will be acting, please contact us.

In providing our services, other financial matters may arise. However, we are not authorised to provide services in relation to any financial product except those listed in this FSG. You should seek specific advice from the appropriate professionals on other matters relevant to you.

What is general advice?

There is an important difference between ‘general advice’ and ‘personal advice’. We provide you with ‘general advice’ which means that we have not considered any of your individual objectives, financial situation and needs. If we provide you with general advice, we will provide you with a warning that the advice may not be appropriate to your needs, financial situation or objectives.

Please retain this FSG for your reference and any future dealings with us. We may also add documents at a later date which will also form part of this FSG, and these should be read together with the FSG. These documents will include the word ‘FSG’ in the heading.

What risks are involved in trading the financial products we may advise you on?

The derivative products we provide general advice on involve risk. A description of the risks associated with each product will be outlined in detail in the relevant Product Disclosure Statement (PDS), which will be provided to you by the product issuer.

You should consider the information contained in the relevant PDS before investing in or trading on any financial market.

Other documents you may receive

We may provide other documentation as required. These documents may include educational material, client agreements or other offer documents.

What fees and commissions are payable to us?

Fees for providing you with our services may be received by either the Licensee or Stockbinge.

All fees described in this FSG include GST unless otherwise stated. We will explain all fees payable by you prior to any general financial product advice being offered to you.

Service Fees

• Stockbinge Subscription - $50AUD/month

Referral Fees

At times, Stockbinge may enter into referral agreements with external service providers. Currently, no referral agreement has been entered into.

Associations and relationships which may influence our advice to you

From time to time, we may accept alternative forms of remuneration from product providers or other parties, such as hospitality or support connected with our professional development (e.g. training or sponsorship to attend conferences). We maintain a register detailing any benefit we receive which is valued at between $100 and $300, and other benefits that relate to information technology, software or support provided by a product issuer, or that relate to education and training purposes.

What should you do if you have a complaint?

If you wish to make a complaint, the Compliance Manager can be contacted on (03) 8640 5508 or by email : spw_compliance@privatewealth.sanlam.com.au.

Sanlam has a formalised client complaint resolution procedure. All complaints are reviewed and investigated by our Compliance Manager. If you make a complaint, our first response will be to contact you to discuss the complaint and to register a formal record of such complaint. We will try to resolve your complaint quickly and fairly.

If, despite our best efforts, you believe your complaint has not been satisfactorily dealt with, we offer the use of an independent industry arbiter. Sanlam has agreed not to contest a final resolution from the independent industry arbiter. You can contact the independent industry arbiter by writing to:

Australian Financial Complaints Authority

GPO Box 3

Melbourne VIC 3001

Toll Free : 1800 931 678 (free call)

Email: info@afca.org.au

Website: www.afca.org.au

Compensation arrangements

We have arrangements in place to maintain adequate professional indemnity insurance as required by s 912B of the Act. This insurance provides cover for claims made against us and our representatives, including claims in relation to the conduct of representatives who no longer work for us but who did so at the time of the relevant conduct.

Privacy Policy

Your privacy is important to us and we are committed to compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We collect your personal information when you:

• Complete and submit forms on our website; and

• Visit any digital asset or website via a cookie.

Please contact us if you have any concerns or if you would like to receive a copy of our Privacy Policy.